Hotel Policy

The Amanjena Resort Rules & Regulations

In Order to make your stay as pleasant as possible, the Management requests your co-operation in observing the following as an agreement between the guest and the ‘The Amanjena Resort’.

1. Mangosteen and durian is strictly prohibited in the room.
2. Do not hang your wet clothes on the balcony. We have prepared the clothes hanger in the room for your perusal.
3. Visitors can be in the resort latest by 9pm. Resort’s gate will be closed after 9pm and only registered vehicle can enter after that time.
4. Please do not take away guest’s room items. The charges will be added into your bill in case of missing or any damages done to the furniture/decoration in the room. Please refer to the items price list as attached.
5. Please do not smoking in the room. If found, penalty of RM150 will be imposed for cleaning fees.
6. No loud party/music is allowed in the room.
7. Cooking is not allowed in the room.
8. Maximum number of people per room is 3-8pax based on room type booking. Additional charges will be imposed for extra bed.
9. No pets are allowed in the resort premises.
10. Alcohol drinks is not allowed in the resort premises.
11. If you bring your own food for bbq, pork and lard areda not allowed.
12. All windows and door to be closed before going out for safety purposes.
13. No electric appliances to be installed inside the room without the permission of the management except computers.
14. Please check your belongings before leaving the room. The management will not be held responsible for any loss after the room has been vacant.
15. Stays of 3 nights or more housekeeping is provided.
16. For hospital information or ambulance service, please contact the Front Desk.
17. In case of violation of the above regulations or any misconduct as deemed to cause others inconvenience or discomfort, the management reserves to ask the guest to leave.
18. The management reserves the right to alter or amend the above regulations without any notice. In case of any query, please contact the Front Desk.